FAQs for NeuRA’s Cleaning Tender
All FAQs will appear below.
Question: In the tender response to draft contract terms and conditions, are you expecting respondents to note compliance with each clause, and elaborate further if we do not comply?
Answer: This is correct and sufficient for now.
Question: Are you anticipating that we will provide information at each clause demonstrating how we comply (for example, in the response to clause 5 Personnel, provide details of the number and experience of personnel who will deliver and supervise the services?
Answer: This will only be needed if you are the preferred provider, when we progress to signing.
Question: If the answer to the question above is that you are only looking for a compliance statement, are we able to submit an accompanying proposal that demonstrates how we meet the cleaning specification brief?
Answer: If you wish to do so you may, however as stated above it is not necessary for now.
Question: What consumables are intended in schedule 4? Are these for any requested consumables not supplied by NeuRA? If so please advise what consumables should be included.
Answer: Page 2 of the Cleaning Brief under Equipment answers this question.
Question: What are the floor areas for each floor of the buildings?
Level B2 500m2 (included areas only)
Level B1 350m2
Level 1 1260m2
Level 2 1000m2
Level 3 1145m2
Level 4 1400m2
Level 5 1400m2
Level 6 1240m2
Villa 1 1000m2 (approx.)
Villa 2 2200m2 (approx. two levels)
PHW 800m2 (total for two levels)
Question: What are NeuRA’s operating hours?
Answer: 8.30am to 5.00pm Monday to Friday
Question: What needs to be included in the external façade cleaning quote?
Answer: Only the external surfaces to the Margarete Ainsworth Building – glass, metal frames, aluminium panels, painted surfaces, structural beams, signage.
Question: What external hard surfaces need to be cleaned?
Answer: All concrete paths and drives surrounding the Margarete Ainsworth Building.
Question: Should the Lab floors be swept and mopped daily or twice weekly? Schedule 1 – Services, Section 5 states both.
Answer: Please allow to sweep and mop the Lab floors twice weekly.
Question: Does the site have any closures we need to know about & or deduct accordingly ie: 2 week closure over Christmas etc.. ?
Answer: NeuRA is closed on weekends and Public Holidays and shut down between Christmas and New Year.
Question: Do all tenderers need to lodge a price for external cleaning of the Margarete Ainsworth Building?
Answer: The external cleaning of the Margarete Ainsworth Building is not part of the contract and will not be a determining factor in the award of the contract. The external cleaning will either be treated as a variation to the contract or a separate contract through another supplier.
Question: What consumables does NeuRA regularly purchase. What price does NeuRA pay for those items.
NeuRA purchases bulk quantities of the following items:-
- Scott Towels Optimum White 150 sheet
- Scott Towel Compact I/L White 110 sheet
- Scott Toilet Tissue 2 Ply Roll White 440 sheet
- Microshield hand wash 1.5 litre
- Pristine recycled Paper Towel Roll 90 metres
NeuRA is unable to provide prices from their suppliers.